![]() ![]() So make sure that the remote you are using is the one that Comcast provided you, along with the TV box. There are tons of models out there that might even be region-specific. ![]() Your Comcast remote model will be compatible only with its respective TV box. Then, follow all the other steps to pair your device successfully. ![]() Once you enter the code correctly, your device is paired.įor your XR15 Voice Remote (X1 or Flex), you have to press and hold the Xfinity and info buttons for about 5 seconds instead of long-pressing the setup button.Now follow the instructions and enter the three-digit pairing code, which will appear on-screen.(Note: Pairing XR2 or XR5 remote might require pressing the xfinity button, maybe up to five times). The LED will presently be flashing the green colour.Now press the xfinity button that is on your remote.You would observe the LED at the top changing the colour from red to green.Long press the Setup button present on your remote.You have to now set the TV input to that connected to your Xfinity TV Box.Make sure that your TV and TV Box are turned ON.The batteries should be functional and already present in your remote.To resync or pair your remote models(XR11 (Voice Remote), XR5, and XR2), do the following: The easy fix for this is to reset your Xfinity remote to the receiver box of your TV. Your remote might be not properly synced, leading to you being not able to change channels. Since you have found out that it wasn’t a spotty connection, the problem might be with the syncing process. If yes, it means that you can eliminate the connectivity issue and narrow it down to other reasons. Now check if all the other features apart from your ability to change channels are working. The first thing you should check for is the connectivity.įirst, make sure that your remote is connected to your Comcast streaming Box. Check if your remote is still connected.Here are a few troubleshooting methods to help you resolve the issue with your battery: How To Get The Xfinity Remote To Start Changing Channels Again The buttons won’t work if the batteries of your remote have died, as well. Re-insert batteries and see if your Comcast Remote is not working. Hit the remote with your hands a couple of times. Now start pressing on all the buttons on the remote randomly and fast with a normal amount of force. Sometimes the buttons get stuck, or the circuitry inside is damaged if something spills on it.ĭust can also be an issue since it can clog up the insides and mess up the internal connections, and you’ll find that your remote won’t change channels but volume works.įirst, remove the battery and then press and hold the power button for about 30 seconds. It could lead to your Xfinity Remote not working. There might be several reasons for your Xfinity Remote not changing channels anymore.Ī weak connection between the remote and the set-top box can sometimes be responsible for your remote’s inability to function. Let us look at the different methods to help us fix this issue. If that does not fix it, replace the batteries of your Xfinity remote. If your Xfinity remote won’t change channels, try checking for any connectivity issues with your Xfinity remote.Īlso, check the compatibility of the remote with the set-top box. I decided to go through all the available resources online that talk about helping you fix this issue and made this consolidated troubleshooting guide. I believe that to enjoy the full experience of a TV service, a perfectly working remote also plays a major role. Isn’t it so frustrating when you try to change your channel, and the remote stops working? As an Amazon Associate, I earn from qualifying purchases. When you buy through links on my blog, I may earn an affiliate commission. ![]()
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